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Refund Policy

SureFlip — Last updated July 23, 2026

SureFlip's paid plan is a monthly subscription billed through Stripe. Here's how cancellations and refunds work.


Cancelling your subscription

You can cancel anytime from the billing portal in the app. When you cancel, you keep full access through the end of the billing period you've already paid for — your account then reverts to the free tier. We don't cut off access early when you cancel.


Refunds

Because you retain access through the period you've paid for, we don't offer prorated refunds for cancelling partway through a billing period. If you were charged in error, or a technical problem with SureFlip prevented you from using the service you paid for, contact us and we'll make it right.


Failed or disputed payments

If a payment fails, Stripe automatically retries it over the following days. Your access isn't interrupted during this grace period. If retries are ultimately unsuccessful, your account reverts to the free tier rather than being locked out.


How to request a refund

Reach out via our Contact page and we'll review it promptly.